Return Instructions

      You can call our customer service agents at 65-12345-56789 or email us at and request a return. Please state your reasons for requesting a return.
      You will be emailed a pre-paid SingPost return label & instructions on how to return your purchase.
      Pack the item(s) securely in the original package (whenever possible).
      Attach the free pre-paid return label that you were emailed and drop the package off at any SingPost office or POP station
    • If you have misplaced your free return label, contact us at 65-12345-56789 or email us at
    • If you choose not to use the free pre-paid return label, we recommend that you use a courier service that offers tracking for your return. Ship the return package to:

    Kate Spade Singapore
    Attn: Returns Processing Level 5, 6 Tai Seng Link
    534101, Singapore

      Note the tracking number from your return to ensure that the package arrives at the warehouse.
      You can expect a refund in the same form of payment originally used for purchase within 10 business days of receiving your returned product.